CRM Development · Lead management
A CRM shaped around how you sell.
Custom CRM and lead management systems for businesses whose enquiries arrive from the website, WhatsApp, calls and referrals — and get lost in between. Every lead lands in one place, moves through your pipeline and gets followed up on time. We run W3WIZZ's own enquiries on a CRM we built, so we design these from daily use, not a feature checklist.
- Pricing
- Scoped after discovery
- Built for
- Service businesses handling daily enquiries
- Includes
- 6 capabilities
Problems we solve
What usually gets in the way.
- Leads arrive on WhatsApp, calls and forms with no single list
- Follow-ups depend on someone remembering
- No clear view of which enquiries are new, quoted or won
- Off-the-shelf CRMs are too generic or too expensive per seat
What we build
Built to fit the business.
Lead capture from website forms and WhatsApp
Pipelines with stages that match your sales process
Follow-up reminders and activity history
Team roles, permissions and exports
Features
Features and capabilities.
- Website and WhatsApp lead capture
- Custom pipeline stages
- Follow-up tasks and reminders
- Notes and activity timeline per lead
- Role-based access for your team
- CSV / spreadsheet exports
Who it's for
Made for businesses like these.
- Service businesses handling daily enquiries
- Caterers, clinics and agencies booking appointments
- Sales teams outgrowing spreadsheets
- Businesses wanting their data in their own system
FAQ
Questions.
Why custom instead of an off-the-shelf CRM?
Off-the-shelf tools work for many teams. A custom CRM makes sense when your process does not fit their stages, when per-seat pricing adds up, or when you want leads from your own website and WhatsApp in a system you own.
Can it capture leads from my website and WhatsApp?
Yes. Website forms post straight into the CRM, and WhatsApp enquiries can be logged against the same lead so the whole conversation history sits in one place. Exact integrations are confirmed in scope.
Can we import our existing leads?
Yes. We can import existing spreadsheets or exports as part of the build. Data cleanup effort is assessed during discovery.
Start a project
Let's build what's next.
Tell us what you're building. We'll figure out the digital experience.
- We reply personally, usually within a day
- A fixed proposal after a short discovery
- Global projects, built around you